'Flashing globe' at Mac OS X startup and its meaning We received an e-mail recently from a reader who was presented with a 'flashing globe' at startup, disallowing the boot procedure to continue. To stop the 'spinning wheel' on your Mac, you can Force Quit the application that's causing it or force restart your computer. The spinning wheel usually appears when an application freezes,. Steps to reproduce: Have ESO open, not in full screen window mode because that's still broken, but in window mode. Open an application that needs permissions to the accessibility area and add the new application. Return to ESO, you will find that the application is spinning as soon as it's focused.
The rainbow-colored circle is a painful sight to see for Mac users. If you’re lucky it disappears in a few seconds, but more often it remains for minutes, leaving you helplessly locked out of the app or your whole Mac. Since it’s not always clear how to deal with with the wheeling cursor or what caused it in the first place, let’s break it all down. In this article we’ll take a look at what is the spinning beach ball, why and when it shows up, and what you can do about it.
Initially, it’s a system indicator. It’s official name is the Spinning Wait Cursor, not so official — the Spinning Beach Ball of Death or SBBOD. The ball signifies that your Mac cannot handle all the tasks given to it at this moment.
Every app on your Mac has a so-called window server. When an app receives more events than it can process, the window server automatically shows you the spinning ball. It usually takes about 4 seconds for the app to decide that it’s non-responsive.
Well, the reasons are countless. First, it can be a stand-alone issue with a certain app. Second, it could be faulty hardware or insufficient RAM. We’ll go over each possible issue and see how it can be fixed, depending on the cause. Sometimes, the only way out it getting a new Mac, but most of the cases can be fixed with the right software or system commands.
In case you just need unlock one frozen application, that’s a job for Force Quit.
Use a Mac OS X installation Disc. If you’re unable to use Internet Recovery Mode or create a bootable USB installer, you can still use a Mac OS X installation disc. These discs are available for OS X Snow Leopard, OS X Lion, and OS X Mountain Lion. If your Mac is from 2012 or earlier, there was an installation disc in the original box.
To fix an application stuck with a spinning cursor right now:
Simply shutting down the process is a brutal way of problem solving and it doesn’t address the issue that caused the freezing. It could have been an accidental glitch in the program, but if it keeps freezing or spreads further to other software and services, you need to look deeper.
Reset or reinstall the freezing application. Macs don’t have a proper uninstaller and moving applications to the Trash bin leaves plenty of app leftovers. Some of them could be the reason why the spinning wheel showed up, so if you leave them the issue will stay.
There are two ways to reset apps: one would be to use application’s own preferences or settings and look for reset options there. But in case the app won’t let you do that (because it keeps freezing), you can turn to third-party solutions, like CleanMyMac X for instance. It’s a handy app for Mac maintenance and cleaning with plenty of useful tools, including reset and uninstallation.
If the beach ball keeps rolling when you use the app again, reinstall it completely by pressing Uninstall instead or Reset. Remember, simply moving the app to the Trash doesn’t do the trick, since its leftover files remain on your hard drive.
Important: if you have a licence for the paid app, makes sure to save the number somewhere.
Possible issue: Overworked processor
One of the reasons for the wheel to show up could be that your Mac is getting old. You can figure out if that’s the case by checking the CPU usage. To check the CPU usage, turn to Activity monitor. Find it in the Applications/Utilities folder or run a Spotlight search. Or, if you have CleanMyMac X, use it’s Menu in the top bar.
The bottom table shows System load in percentage. If it’s way above 50% and remains there for long, especially without any specific reason like games or heavy rendering programs, this might be the signal your processor is the bottleneck.
Fix: If your processor is overworking regularly, only buying a new Mac will fix the problem entirely. Sorry.
Possible issue: Low disk space
You don’t even need to have a full startup disk to see the nasty ball. Just a heavily loaded hard drive, with lots of large files can already cause troubles with loading.
Fix: Hard drive cleanup. Thankfully, that’s an easy task. You can get CleanMyMac X and in free up tons of space in a few minutes. With CleanMyMac you don’t need to dig into folders and look for files you don’t need, the app will find and sort them, plus all the system junk your Mac has been accumulating for months.
Possible issue: Insufficient RAM
Another possible hardware issue is insufficient Random Access Memory. To figure out if you need more RAM, open the Activity Monitor again. It’s in the Applications/Utilities folder. In the Memory tab, you can see Memory pressure table with a graph. If the graph is red and your memory is constantly strained under all the running apps, you’ve found the problem.
Fix: You can upgrade RAM by buying and installing more of it. It’s usually enough to have 8 GB for most tasks and applications, apart from heavy video rendering and the likes. Here’s a detailed guide on how to upgrade RAM on Mac.
That’s about it concerning the spinning beach ball and how to deal with it. We hope this guide has been of help and you’ll stop the spinning wheel of death on your Mac once and for all.
Officially, it’s called the Spinning Wait Cursor or the Spinning Disc Pointer. Colloquially, it goes by many names, including the Spinning Beach Ball. Whatever you call it, the colorful pinwheel that replaces your mouse cursor is not a welcome sight.
According to Apple’s Human Interface Guidelines, “the spinning wait cursor is displayed automatically by the window server when an application cannot handle all of the events it receives. If an application does not respond for about 2 to 4 seconds, the spinning wait cursor appears.” (WindowServer is the background process that runs the Mac OS X graphical user interface.) Which is to say, the beachball is there to tell you your Mac is too busy with a task to respond normally.
Usually, the pinwheel quickly reverts to the mouse pointer. When it doesn’t go away, it turns into what some call the Spinning Beach Ball of Death (also known as the SBBOD or the Marble of Doom). At times like those, it helps to know why the thing appears and what you can do to make it go away.
The most basic reason the beach ball appears is because your Mac’s hardware can’t handle the software task at hand. It’s not unusual to see the occasional beach ball when you Mac is performing complex computing tasks. Even everyday activities—such as syncing with iTunes—can temporarily overtax the CPU.
To find out if the CPU is a bottleneck on performance, use Activity Monitor (/Applications/Utilities) to monitor CPU usage. You don’t have to keep an Activity Monitor window open all the time; there are less obtrusive ways to use it. For example, open Activity Monitor then Control-click on its Dock icon and select Dock Icon -> Show CPU Usage. That will turn the icon itself into a CPU usage graph; you can then close the main Activity Monitor window. You can also Control-click on the icon and select Monitors -> CPU Usage, or Monitors -> Floating CPU Window. That will place a small activity graph in the corner of your screen.
The beach ball may also appear if you don’t have enough RAM. Virtual memory paging and swapping (freeing RAM by moving data to swap files on disk and back) consumes CPU cycles. Insufficient RAM means more paging and swapping, which means fewer CPU cycles are available to apps. If apps can’t get the CPU time they want, the beach ball appears. That’s why you want as much RAM as your budget will allow and your Mac can accommodate.
Similarly, if your startup disk is nearly full, less space is available for swap files. Again, that leads to more CPU cycles devoted to swapping and more beach balls. As a rule of thumb, keep at least 10GB free on your startup disk. Again, you can use Activity Monitor to diagnose RAM and hard drive shortages; open the System Memory or Disk Usage tabs. In the pie charts shown in these panes, more green is better.
If you can isolate a hardware cause, the solution is obvious: You need to upgrade. In the case of the CPU, however, that means buying a new Mac. If it’s the RAM or the hard drive, you can upgrade those individually. If upgrading isn’t an option for you, you’re just going to have to run fewer applications concurrently. Clearly, the more resource-intensive apps you work with daily, the fewer you should run simultaneously.
One other hardware-related reason the beach ball may appear: Your hard disk or optical drives may enter Standby mode, spinning down after a period of inactivity to save energy. If you try to access them when they’re in Standby (by opening or saving a file, for example), you may see the beach ball while the disk spins up. For some drives, that may take many seconds.
You can, if you wish, keep your startup disk from ever entering Standby mode. To do so, open Energy Saver preferences (in System Preferences) and deselect Put the Hard Disk(s) to Sleep When Possible. Note that all of your drives will still enter Standby mode when your Mac enters its own sleep mode; you may then see the beach ball if you wake your Mac and then immediately try to access a disk.
Even if your hardware is adequate, an application or process can still monopolize your system. Perhaps an application is hung in an infinite loop or it’s simply inefficient. Maybe a background process is running amok, hogging CPU cycles. An errant third-party plug-in can turn a fast application into a slug. Whatever the reason, the program takes over the CPU and up pops the Ball.
If you suspect that the SBBOD is software-based, the first thing to do is simply to wait for a few minutes to see if the app starts responding again or crashes. While you’re waiting, you can find out which apps are hogging more than their fair share of system resources: Open Activity Monitor’s CPU tab and sort by the % CPU column in descending order; the apps at the top are the ones using the most CPU cycles.
If you are able to switch to other applications and the SBBOD appears in all of them, that could be a sign that one of your Mac’s system process is hung. In that case, try to shut down or restart the Mac by pressing Command-Eject or Command-Control-Eject, respectively. Otherwise, press and hold the power button to shut down the Mac, restart, then open the system log in Console (/Applications/Utilities) to see if you can determine the cause.
The SBBOD may also appear when you load a Web page containing a vast amount of data or a JavaScript that is either inefficient or incompatible. Most browsers recognize this situation and open an alert window stating that a script is slowing the browser. Clicking on Stop in this alert should end the problem (though the page may then render incorrectly). Otherwise, you’ll have to Force Quit the browser. If you can, you should report the problem the site’s Webmaster.
Ad-blocking—whether it’s built into your browser or enforced by an add-on—may also cause a browser to hang. In this case, Force Quit the browser, then disable ad-blocking for that particular site.
While you can’t prevent every instance of the SBBOD—it is there to tell you your Mac is busy—a little patience and an occasional Force Quit or Restart should make those instances a bit more bearable.
Gregory Swain runs The X Lab, a site dedicated to troubleshooting Mac OS X. He also writes and publishes the Troubleshooting Mac OS X e-book series.